Services

Complete IT services with clear deliverables

From design to daily operations — we cover the practical full stack of business IT with documented baselines, training, and dependable handover.

Infrastructure

Server, virtualization & storage you can rely on

Right-sized infrastructure with documented configurations and validated capacity planning — so your systems perform predictably as your business grows.

  • Windows / Linux server design, build, and hardening
  • Virtualization with VMware / Hyper-V / Proxmox
  • SAN/NAS storage planning and deployment
  • Active Directory, DNS, DHCP, file share design
  • Patch management baseline and lifecycle plan

Typical deliverables

  • • Architecture diagram (HLD/LLD)
  • • Bill of materials & sizing
  • • Build documentation & runbooks
  • • T&C / commissioning report
  • • Knowledge transfer session
Network

Secure connectivity for office and remote work

LAN, WAN, Wi-Fi, and VPN designed for reliability and security — built around your real traffic patterns, not a generic template.

  • Office LAN and structured cabling design
  • Multi-site WAN, SD-WAN, and MPLS / IPsec VPN
  • Enterprise Wi-Fi (controllers, mesh, captive portal)
  • Firewall configuration and segmentation
  • Remote-work / road-warrior VPN setup

Typical deliverables

  • • Network diagram (logical + physical)
  • • IP plan & VLAN design
  • • Configuration backups
  • • Test & commissioning results
  • • Operations cheat-sheet
Cloud & Hybrid

Practical cloud — with cost and identity under control

Cloud setup that actually fits how your business operates. We design for cost predictability, identity-first access, and clear ownership.

  • Microsoft 365 / Google Workspace tenant setup
  • Azure / AWS landing zone, IAM, networking
  • Identity (Entra ID / Okta) and SSO integration
  • On-prem ↔ cloud hybrid connectivity
  • Cost tagging, alerts, and FinOps baseline

Typical deliverables

  • • Cloud architecture diagram
  • • IAM & identity policy
  • • Tenant configuration baseline
  • • Cost dashboards & tagging policy
  • • Admin runbook
Security Baseline

Reduce risk without adding operational drag

A pragmatic security baseline — hardening, access control, vulnerability and patch discipline — designed to be operable, not just configured.

  • Endpoint & server hardening (CIS-aligned)
  • Identity, MFA, and privileged access management
  • Vulnerability scanning & patch baseline
  • Logging, monitoring, and alerting setup
  • Incident response readiness and tabletop

Typical deliverables

  • • Security baseline document
  • • Access control matrix
  • • Patch & vulnerability plan
  • • Logging & alerting configuration
  • • Incident response playbook
Backup & DR

Tested, documented, recoverable — not just configured

Backup strategy built around recovery objectives (RTO/RPO) — and verified with real restore drills, not just dashboard ticks.

  • Backup design (3-2-1, immutable, offsite)
  • Restore testing schedule and documentation
  • Disaster recovery runbook and tabletop exercise
  • Microsoft 365 / Google Workspace backup
  • Encrypted offsite / cloud backup target setup

Typical deliverables

  • • RTO/RPO statement & sign-off
  • • Backup policy & retention schedule
  • • Restore test report
  • • DR runbook
  • • Tabletop exercise notes
Monitoring & Support

Visibility, response, and steady-state operations

Ongoing monitoring, incident response, and maintenance — with clear monthly reporting so you always know how your environment is performing.

  • 24×7 infrastructure and uptime monitoring
  • Helpdesk & ticketing for end-user support
  • Scheduled maintenance windows and patching
  • Incident response with documented post-mortems
  • Monthly executive summary & KPI report

Support packages

  • • Business Hours (Mon–Fri, 9–18)
  • • Extended Hours (Mon–Sat, 8–20)
  • • Custom SLA on request
  • • Onsite + remote response
  • • Monthly health & usage report

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